Return Policy Section
We are committed to ensuring your satisfaction with your purchase. If something isn’t right, our return policy is here to make the process simple and hassle-free.
1. Return Timeframe
- You can return items within 14 days of receiving them.
- Please contact our support team before initiating a return.
2. Return Conditions
- The product must be in its original condition, unused, and undamaged.
- Packaging, accessories, and any provided documents must be intact.
- Returns are only accepted for non-personalized items.
3. Reasons for Return
- Defective or damaged item.
- Item does not match the description.
- Incorrect item received.
4. Return Process
- Contact our support team via the contact form or email.
- Provide your order number, issue, and photos of the product (if applicable).
- Once approved, send the item to the address provided.
5. Refunds
- Refunds will be processed to the original payment method used at checkout.
- It may take 5-10 business days for the refund to reflect after we receive and inspect the returned item.
6. Exceptions
- Returns are not accepted for items with visible signs of use.
- We do not provide refunds for digital or personalized products.
7. Return Shipping Costs
- Buyers are responsible for return shipping costs unless the return is due to a defective item.
We’re always here to assist you with any questions or concerns regarding returns.